Reference

What You Agree To When You Use pickwise

These terms set out the rules that apply to your pickwise account — how it works, what we expect from you, and what you can expect from us.

Applies to all account activityState eligibility appliesPayPal, Venmo, Play+ coveredSubject to change with noticeContact us with questions
pickwise What You Agree To When You Use pickwise
HOW WE OPERATE

How We Handle Your Account and Data

Account Security

Your login is protected with two-step verification. We don't store full payment credentials — PayPal, Venmo, and Play+ handle their own authentication on their end.

Data Retention

We keep account transaction records as required by applicable law. You can request a copy of the data we hold on your account by contacting support through live chat or email.

Cookie Use

We use cookies to keep your session active and remember your payment method preference. You can adjust cookie settings in your browser; some features may not work without session cookies enabled.

Requesting Changes

To update your account details, close your account, or dispute a transaction, contact us through live chat or the email in your account settings. Changes to payment method on file require identity re-verification.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat icon from any page in your account. A support agent can walk you through what a specific clause means for your account situation.
Email Support Send questions about these terms to our support address listed in your account settings. We aim to reply with a clear, specific answer — not a copy-paste of the policy.
Account Help Center The Help Center in your account dashboard covers the most-asked terms questions — payment eligibility, account suspension rights, and how to request a copy of your data.

Common Questions About These Terms

No. Access to pickwise and which features are available depend on your state's laws. These terms apply only in states where the platform is permitted to operate under local law.

Any remaining balance in your account wallet is returned to you through your original payment method — PayPal, Venmo, or Play+ — subject to identity verification and applicable processing steps.

We'll post an update notice and the effective date before changes take effect. Continuing to use your account after that date means you've accepted the revised terms.

This page always reflects the current version. The date at the top shows when it was last updated. We don't email terms updates, so check back if you want to confirm the latest version.

Start a dispute through live chat or email support and include your transaction ID. We'll review the account record and respond within the timeframe stated in your account's support policy.

No. Your account is personal to you. Sharing login credentials or allowing another person to use your account violates these terms and may result in account suspension.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.